Data Protection, Cookie Usage and Privacy

Please find below our terms and conditions, relating to data protection, cookie usage and personal privacy at windsorrenovations.co.uk and all related material(s).


We are Windsor Renovations  (windsorrenovations.co.uk) referred to as “Windsor Renovations” throughout the site and we take the privacy of our customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our sites. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

GDPR Compliancy

In light of recent events, consumers are becoming increasingly concerned about how their personal data is being used by companies they have subscribed to, and rightly so.
We wanted to let you know that, because of a new data privacy law that is being introduced in the EU on 25 May 2018, we’ll be sharing some more information with you about how we collect and use your personal information.
To put your mind at ease, this essentially means that we won’t be changing the way we already collect or use your personal data. We have made it much clearer on how to “opt out” of any of your data being used.

“OPT OUT”- Removing Yourselves From Our Database

The only data we collect from you when visiting windsorrenovations.co.uk is necessary information to complete your transaction:

  • Your billing details are for yours and our merchant (used externally to windsorrenovations.co.uk via telephone)use as well as our legal accounting requirements.
  • Your delivery details – used solely for delivery and service purposes.
  • Your email address should you have previously ever double opted in to subscribe to our newsletter or signed up for our newsletter at any stands, meetings or shows.

To remove your data completely from our database you can easily email info@windsorrenovations.co.uk to leave remaining only legal data required for accounting use. Any requests will be actioned within 24 hours.

When do we collect data?

We collect data on you from a variety of different sources, including;
1. When you purchase products from us for account use only by law;
2. When you become a subscriber of the windsorrenovations.co.uk mailing list.
3. Via explicit data capture measures, for example by visiting the site google analytics will record your visit.

What do we do with your personal information?

When you buy anything from us, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details which are processed there and then on our encrypted merchant.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber to the windsorrenovations.co.uk newsletter, you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

Windsor Renovations windsorrenovations.co.uk retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent; We do not use your personal information for any use in the way of SPAM or unsolicited email.

Cookies

Cookies are small files which are sent to your browser and stored on your computer’s hard disc. Whenever you visit our site(s) and unless you elect not to receive cookies, then your computer will store an identifying code in the cookie which may mean you do not need to type in your email address each time you return to the site, or your preferred language selection is “remembered”. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose. You can at any time set your browser to notify you before you receive a cookie, giving you the opportunity to decide whether to accept it. You can also set your browser to turn off cookies.

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit https://www.aboutcookies.org for detailed guidance.

First Party Cookies

These are cookies that are set by this website directly.

Our website is powered by the WordPress Content Management System (CMS). By default, By default, WordPress uses cookies to verify who the user is, i.e. if the user is logged-in (registered user) or is a commenter on the site. … Plugins and theme’s may set cookies. For example, Cookies for Comments plugin uses cookies to prevent comment spam. More information can be found here https://cookielawinfo.com/does-wordpress-use-cookies/

The Windsor Renovations website also uses first party cookies to store user log in information and the contents of your shopping basket: this allows for an enhanced customer’s browsing experience and is strictly necessary.

More information on session cookies and what they are used for at https://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on our websites for better user interaction. Cookies of this type include our social sharing buttons as well as the Google Translate Tool (the translate feature). Third party cookies are currently set by Facebook, Instagram, Google and YouTube.

You should be aware that these sites are likely to be collecting information about what you are doing all around the Internet, including on this website.

Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Windsor Renovations SSL certificate for safe interaction over the Internet

In today’s climate, security is key online. An SSL certificate meets the demand for safe interaction over the net.

When you walk into a shop you can see who and what you are dealing with, and be confident that should you desire you’ll be able to speak to manager or owner. Online visitors have no way of knowing who owns the Website or what they are seeing is what they will get. Visitors on the net want proof of ownership and know that other users cannot intercept the personal information they send. This is possible thanks to SSL certificates, which the Windsor Renovations  website and online shop operate under.

SSL, short for secure sockets layer, is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that’s transferred over the SSL connection, such as credit card numbers.

Conventionally URLs that require an SSL connection start with https: instead of http:. The certificate is installed on a secure server and used to identify the merchant using it and to encrypt the credit card, and other sensitive data.

Across the Windsor Renovations website in areas where sensitive data is requested (contact page) are automatically protected by SSL.

Further information regarding SSL can be found by visiting the Wikipedia.

Opt-Out Policy 

Windsor Renovations 

 newsletter subscribers have the option to opt-out of receiving further information from us.
An “unsubscribe” link can be found at the bottom of all newsletters sent.

Change/Modify Details

If you need to Modify or Change your personal details, please contact us via email at info@windsorrenovations.co.uk
IF you need to modify your email address information for the newsletter(s), please contact us at quote@windsorrenovations.co.uk or use the Contact area of the website where a form is provided.

Contact

If you have any questions or concerns about the information we hold about you, you can also contact us at the above mentioned address.

Other Notes on Privacy

1. Our site may contain links to other third party websites over which gdcentral.co.uk have no control. We cannot therefore have any responsibility in relation to the accuracy, completeness or quality of the information contained on those websites.

2. The copyright and the propriety rights on the websites (windsorrenovations.co.uk) and all content are owned by windsorrenovations.co.uk or its third party licensors and in this respect windsorrenovations.co.uk reserve all rights.

3. windsorrenovations.co.uk use secure technology to safeguard information including personal information and financial transactions.
Online purchases are currently unavailable

4. windsorrenovations.co.uk reserve the right to change or update these terms and conditions relating to the use of the private information from time to time. We will inform you of any changes to these terms by means of clear notices on both the homepage(s) and/or via newsletters.

5. This user agreement is between you and windsorrenovations.co.uk and is governed by the laws of England and Wales.